Legal
Privacy Policy
Last updated: July 2026. This policy explains how Bhiyeni Carpet & Vinyl Flooring collects, uses and protects your personal information.
1. Information We Collect
When you submit a quote request, contact form or WhatsApp enquiry, we collect the information you provide, which may include your name, phone number, email address, physical address and details about your flooring project.
2. How We Use Your Information
We use the information you provide to prepare quotes, schedule site visits and installations, communicate about your project, and — where you've agreed — send occasional updates about our services. We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your information based on your consent when submitting an enquiry, and where necessary to perform a contract with you (such as delivering a flooring installation you've requested), in line with South Africa's Protection of Personal Information Act (POPIA).
4. Data Sharing
We may share limited project information with subcontractors and suppliers directly involved in delivering your flooring installation. We do not share your information with third parties for marketing purposes.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, or disclosure.
6. Your Rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us at info@bhiyenifloors.co.za.
7. Cookies
This website does not use tracking cookies or third-party analytics scripts. Any future changes to this practice will be reflected in an updated version of this policy.
8. Contact Us
Questions about this policy can be directed to Bhiyeni Carpet & Vinyl Flooring, 827/46 Tekwane South, Kanyamazane, Mpumalanga, 1214, or info@bhiyenifloors.co.za / +27 65 980 3948.